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Hi, WGAdvisory Admin W

Step 1: Business Impact Analysis

The Objective of the Business Impact Analysis (BIA) ois the identification and analysis of business processes/activities (including required resources), with the objective of understanding the impact of downtime, which drives the assignment of the recovery objectives and prioritization.

Following the BIA, the organization should be positioned to identify the critical activities that contribute to the delivery of its most important products and services, list all resources needed for recovery, and prioritize activities and resources by recovery objective.

The major outcomes associated with the BIA, include:

  • Understanding of business process/activities, including:
    1. Customers (internal and external)
    2. Outputs/Deliverables
    3. Inputs (which enable the process to function, including resources and other internal and third-party dependancies)
  • Understanding an estimation of the impact of downtime, which serves as business justification for establishing recovery objecttices
  • Identification of the recovery objetives and a prioritized order of recovery for business processes and resources
  • Collection of information to help drive appropriate recovery strategies

1. Departmental Roles and Contacts

List all essential personnel and any individuals who have been cross-trained to perform a service/process

ESSENTIAL PERSONNEL AND CROSS-TRAINING
SERVICE/PROCESS PERFORMS THIS SERVICE/PROCESS CAN BE CROSS-TRAINED COMMENTS

List all modes of notification and communication e.g. contact lists, phones email, conference bridge etc.

MODES OF NOTIFICATION AND COMMUNICATION
SYSTEM HOW TO USE SUPPORT ITEMS ACCESS LIST

List all INTERNAL & EXTERNAL contacts required at the time of disaster

INTERNAL CONTACT LIST
POSITION NAME OFFICE PHONE CELL PHONE EMAIL
EXTERNAL CONTACT LIST
VENDOR/SUPPLIER CONTACT PHONE EMAIL COMMENTS

2. Team Action Plans

  • The Business Continuity Team Action Plan outlines the action to be taken and resources to be used to facilitate the continuity of critical business activities within the Primary Office in the event of prolonged business interruption due to major incident impacting core services.
  • This plan is not a complete, step- by-step, how-to-do it manual since each crisis situation is unique, with varying levels of threats and business impact.
  • The plan suggests action to take and is only guidelines to serve in managing incident. Real life decision for reacting to a major incident must be guide ultimately by the sound judgment and discretion of involved manager and staff.
  • Procedures for dealing with day-to-day problems are not dealt with in this plan. Such problems should be taken up under the corporation standard operating procedures.
STRATEGY
DAY 1 DAY 2 DAY 3 DAY 7

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