I just wanted to thank you for resolving my problem with Dominion Power, and for getting me a credit of $1356.01. I knew that something was wrong when my bills kept coming in so high. As you know, I had a house fire and Dominion Power removed my meter. When they replaced the meter, they put me on the wrong schedule, as your company found out. I would have never known if your company had not found this problem.
Effectiveness accompanied by courtesy are a rare combination in today’s world. The courtesy you extended to me when I received a ridiculously high bill from Dominion power was more then I expected. It would have been easy for you to direct me to their customer service line. Instead, you took the $810.00 error as your own and dealt directly with your contacts to resolve their error in my favor.
Any time when you deal with a large bureaucratic company like Dominion you feel like you are swimming upstream. Having you take the issue off my hands and fight for me was unexpected and a relief that I had someone covering my back.
24 Years of service in the Army and a tour in a combat zone toughened me for any fight, but that fight always leaves a bad taste in your mouth. Your actions went above and beyond my expectations, spared me the fight, and raised the bar for all other service-oriented businesses.
Thank you for your assistance. Keep up the good fight!
I just wanted to tell you in writing how much I love my new system. I was very skeptical at first while listening to your “sales pitch” BUT wish I had not taken 3 months to “think” on it. I look back at the “thinking” period and now know it cost me at least $300!!! I have yet to notice an interruption of power in my house since it was installed. THE ONLY way I can tell it there is by the decrease in my electric bill which I can say is VERY noticeable.
Alex if there is one thing I can say “Waiting or thinking about installing this product is costing you money.” Make the jump, install it and start saving today.
Marsha and I cannot thank you enough for installing the energy-saving system in our home over 20 years ago which has saved us considerably on our electric bill over this period of time. When you checked our system yesterday, it is much to your credit that the system is working as well today as when first installed.
I am to thank you for installing the energy-saving computer on my home electric panel box and to let you know the system appears to be saving me between 15% & 30% each month.
It’s comforting to know that I am doing all I can to reduce my electrical bill.
Thanks again for introducing me to you and your company.
I wanted to write a letter to express my satisfaction with the performance of the Energy Sentry demand controllers. I have 3 homes that are rentals in the Sandbridge area of Virginia Beach and all 3 have your proven product.
I have to say that I was very concerned that the renters would experience discomfort despite the money-saving opportunity for me. I was pleasantly surprised, as the systems haven’t caused any disruptions to the renters. In addition, I was able to save $ 4483.00 this summer alone on my power bills!
In closing, I would highly advise any homeowner that has a beach rental to meet with you to learn more about your terrific product. Good luck with your business.
Thank you for your help with my questions last week. You always get back to me immediately whenever I have any questions about my system.
I am very pleased with the money we are saving especially during these hot summer months. Your analysis of our latest bill shows that I saved almost $120 this month. That is great news and it is all simple and automatic because of your energy-saving system. My husband is delighted also. Do you remember him? He was the guy standing out in our driveway when you drove up. He was so afraid you were going to try to “sell” him something that he did all that he could to dissuade you from getting out of your car. Your sense of humor about the situation convinced him to listen to you. After that, it was an easy decision to agree to install the energy-saving system.
Several of our neighbors also have your system and they all love it. Again, thanks for your help.
Please accept this plaque as our sincere appreciation for all your efforts in selling the Energy Sentry@ Demand control products. Your excellent efforts have resulted in you becoming, for the third year in a row, our Salesman of the Year. That is a great honor and again we appreciate your efforts in promoting these controllers in and around the Virginia Beach area.
I am sorry Bill or I could not be there in person to present this plaque but we asked your Dad to make the presentation on our behalf. We also would like for him to take a picture of you and the plaque so we can put it on our website.
Keep up the great work and we look forward to an even better 2003 and 2004.
Approximately three and a half years ago I purchased your Energy Sentry Model 9388, Over the past 3 1/2 years, I only had one service call on the Energy Sentry. Your company responded rapidly and I have not had any problems since then, I have found that Energy SentiY is extremely easy to use and very user-friendly. Modifications can bc: made easily by me to adapt to any change of lifestyle that I might have. It is interesting to note, that before we moved into this hous% we lived in about a 2400 square foot house without your system. Out electric: bills were $250-$300 per month in some months. Now we live in a 6000 square foot house, with the Energy Sentry, and our monthly bills rarely exceed $200. Also, more importantly, I have become more aware of my electric usage since installing (he Energy Sentry We truly believe that we are “Saving Money Through Energy Efficiency
I highly recommend the Enerv Sentry to those homeowners that are concerned with the high cost of electricity and, at the same time, would like to help the environment.